Privacy Policy
Effective date: March 1, 2026
Information We Collect
We collect information you provide directly, such as your name, email address, and shipping address when you place a pre-order or sign up for notifications. We also collect usage data through cookies and analytics to improve our website experience.
How We Use Your Information
We use your information to process orders, send shipping updates, and communicate product news if you have opted in. We may also use anonymized data to improve our products and website experience. We never sell your personal information to third parties.
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use SSL/TLS for all data transmission and store personal information in encrypted databases. Access to personal data is restricted to authorized personnel only.
Cookies
We use essential cookies to ensure our website functions properly and analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
Third-Party Services
We use trusted third-party services for payment processing, shipping, and analytics. These partners are contractually obligated to protect your data and may only use it to perform services on our behalf.
Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications. To exercise any of these rights, contact us at privacy@aura-audio.com.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Order records are retained for a minimum of 5 years for tax and legal purposes.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.